If you have lost or forgotten your password, don't worry! Click the "Forgot Password" button and enter your email address. We will send you an email with a link to reset your password.

No, you need to upgrade your account to Kreenplus by fulfilling certain specified requirements.

Yes, you can access multiple organizations that are registered under your account name in Kreenplus.

1. Click on your profile in the top right corner of the website.
2. Select the "My Event" menu.
3. You will be directed to a page listing the organizations you own.
4. Choose the organization you wish to access.

Yes, to change your registered email address, you can do so by following these steps:

1. Log in to your account.
2. Click on your profile in the top right corner of the website.
3. Click on the "Profile" tab.
4. Under the email section, click the "Change Email" button.
5. Enter your new email address.
6. Click "Save and Verify Email" button.

You will receive a verification code at your new email address. Please verify it. Once verification is successful, you can access Kreenplus with your new email address.

How to verify your account:

1. Login to your account.
2. Click on your profile in the top right corner of the website.
3. Click on the "Profile" tab.
4. Click the "Verification account" button.
5. Open your inbox from Kreen in your email and click the "verification" button in the email body.

Providing bank and ID card (KTP) information is necessary for facilitating billing and payment processes. Your bank information will be used to transfer proceeds from sales after deducting Kreenplus service fees. Meanwhile, your ID card (KTP) is required for identity verification and accountability purposes. For further information, please contact our Customer Service via cs@kreen.id or Whatsapp/SMS +62 818-0783-9328.